Hey! I'm Luke 👋
an experience design leader based in the UK.
I'm Head of Product Design at Student Beans, a leading student discount and loyalty network 🧑🎓💸❤️
Leading a team of design and researchers across a range of b2c and b2b products.
Collaborating with our senior management and department heads on product strategy, culture and operations.
In the past
🎸 I've been designer number one, through to Head of, at a music startup for developing artists, Instrumental (employed by VC Blenheim Chalcot)
🎟 Designer turned Manager at Ticketmaster. Working on the core ticketing site and apps, through a record sales period. I'm particularly proud of my role in the advocacy and execution of the companies design system.
🎮 I worked on some truly exciting projects during my time in consultancy/agency. To name drop a few: Square Enix, Priority Pass, Worldfirst (Alipay), Planet Fitness & Babylon Health.
🏝 More recently, during my time at Booking.com (Trips Business Unit) I lead a team, on the core brands post-booking trip experience, Rentalcars brand mobile app rebuild, consulted on the company-wide design competency framework and delivered training to product staff on Design Thinking & Service Design methods.